Residents of Washington, USA James Scholes Ross on Tuesday in District Court in San Jose, California, sued Symantec computer security by publishing misleading information to induce consumers to buy the company’s products.
Gross pointed out in the indictment, Symantec released a computer system that scans the user’s product trial, then there is always that report the user’s computer errors, privacy risks and other problems, but the actual situation is not the case. The lawsuit seeks to be a class-action. Up to now, Symantec spokesman has no comments on this issue immediately.
Gross said in the lawsuit, Symantec actually use the scanning software to promote Norton Utilities, PC Tools Registry Mechanic and PC Tools Performance Toolkit and other software. Symantec said, Norton Utilities and PC Tools can improve the performance of the user’s computer, and protect users’ privacy online.
Gross’s attorney, Edelson McGuire law firm money Dele Ji Vince, said: “Symantec software errors inform consumers that exist in the user’s computer, error level is high, but also to inform consumers of their computer systems with a mistake and overall health is very bad. “He said the company tested Symantec’s other products, but can only find three of the software listed in the issue.
The products of Symantec includes Norton 360, Norton Internet Security and Norton anti-virus software. In the most recent fiscal years, the overall Symantec’s consumer products sales – including PC Tools and Norton Utilities – up 4 percent to $ 2.0 billion.
In the lawsuit, the plaintiff the Norton Utilities and PC Tools called “scareware.” This is a common type of malicious software, a message will pop to inform the user’s computer is infected. The plaintiff said: “But the truth is that the software does not really threaten the user’s computer system evaluation, Symantec does not and can not be on the website, advertising and display the software mentioned in the valuable task.”
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